Privacy policy
Last updated: March 26, 2026
This policy summarizes how MindCloudBox collects, uses, shares and protects personal data to operate the platform and comply with legal and contractual obligations.
Collected data
- Registration and contact data provided while using the platform.
- Billing information required to charge for subscribed services.
- Technical data such as IP, session, device and browsing activity for security and operations.
- Content, forms, responses, attachments and metadata processed by you within the platform.
Use purposes
- Identify users, answer requests and provide support.
- Improve services, measure usage, fix errors and personalize the experience.
- Fulfill legal, contractual and security obligations.
- Prevent fraud, abuse, unauthorized access and technical incidents.
Sharing and legal bases
- Data may be shared with processors, hosting providers, payment services, analytics, support tools and other vendors engaged to enable the service.
- We may also share data when required by law, competent order, rights protection or fraud and abuse prevention.
- Processing may occur based on contract performance, legal obligations, legitimate interests or consent, depending on the specific context.
Retention, security and transfers
- Data is retained for as long as necessary for the disclosed purposes, account support, rights defense and compliance with legal or regulatory requirements.
- We adopt reasonable technical and organizational safeguards to reduce the risk of unauthorized access, loss, alteration or improper disclosure.
- Part of the processing may involve providers located in other countries, with contractual and operational safeguards when applicable.
Rights and cookies
- Where provided by applicable law, you may request access, correction, update, portability, deletion, objection or review of the processing of your personal data.
- Cookies and similar technologies may be used for authentication, security, preferences, usage measurement and service improvement.
- Privacy requests, data subject rights requests and cookie questions may be sent to support@mindcloudbox.com.