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Mind Cloud to the Box

Privacy Policy and Data Protection

Last updated on: January 11, 2023

This Privacy Policy aims to describe how we collect and use your personal information in relation to your experience on our website mindcloudbox.com, as well as reaffirm our commitment to privacy.
Access to the services offered by MINDCLOUDBOX presupposes the complete and attentive reading of this Privacy Policy by the data holder (YOU), explicitly giving your free, unequivocal and informed consent to the terms set forth here, authorizing the processing of your personal data.
If you choose not to provide the necessary personal data to use our content or any type of service, or do not agree with this Policy, we will not be able to provide YOU with our services. If you do not agree with this Policy, please do not continue your registration process and do not use our services. However, please inform us of your disagreement so that we can clarify or improve them.


    We inform you that ONLY the data that YOU provide in the interactions you make within our website will be collected.

    1. The treatment of personal data provided by YOU to MINDCLOUDBOX is entirely governed by the General Law on Personal Data Protection (LGPD) of October 26, 1998 (Law no. 67/98) and is based on transparency, respect for privacy, informational self-determination and the maintenance of the best practices related to the management and security of personal data.
    2. Any and all treatment of personal data carried out by the MINDCLOUDBOX website is limited to the minimum necessary, relevant and proportional to the intended purpose, and only personal data compatible with the relationship you may have with the MINDCLOUDBOX website is treated.
    3. From the first contact, the MINDCLOUDBOX website may use the personal data provided by its customers to make contact and offer appropriate services based on their profile, via emails, SMS, WhatsApp, social media or any other means that has been freely informed by YOU.
      1. The MINDCLOUDBOX website guarantees the facilitated exercise of rights provided in the LGPD, notably by withdrawing your consent, by which YOU may express your interest in no longer receiving communications from MINDCLOUDBOX regarding services at any time by emailing support@mindcloudbox.com.
    4. Below, we inform you of the types of data collected and the purposes. Although, it is good to remember that the personal data that we collect also depends on the context of your interactions with MINDCLOUDBOX.
      1. Personal information As personal information, we collect: Full name, Company name and registration (representative position, phone numbers, company segment, legal name or name, business name, CNPJ or CPF, legal representative and their CPF, headquarters address, credit card information, when choosing this payment method, options regarding the Simple National, additional information for issuing invoices and payment currency for international customers), Email, Phone, geographic location, and payment information for:
        • Identification and Relationship: We use your personal information to communicate with YOU in relation to MINDCLOUDBOX Services through different channels (e.g., phone, email, chat) and to respond to your requests;
        • Support and Service Improvement: We use your personal information to improve, develop, measure usage, analyze performance, and fix errors, as well as provide support.
        • Fulfill Legal Obligations: We use it to account for in case of legal obligation.
        • Offer Services: We use your personal information to recommend Services that may be of interest to you, identify your preferences, and personalize your experience, as well as inform you of news, features, and content.
        • Conduct research, such as satisfaction with our services, trends, etc.
      2. Transaction information We map and collect transactions made on our website to charge for the services contracted there by YOU. We record the amount, date, time, and what was done in each transaction.
      3. Digital identification data As digital data, we collect: IP and Port address; Origin logic; Interaction records with digital environments; Screen access; Device (operating system version, Geolocation and other installed applications, if necessary), Session ID and Cookies.
      4. Purposes For Which We Attempt to Obtain Your Consent We may also ask for your consent to use your personal information for a specific purpose that will be communicated to you.
    5. Personal Information Sharing
    6. Information about our customers is an important part of our business and our activities do not include the sale of personal information of our customers to third parties. We only share personal information with the customer who orders one of our services.

  3. We may disclose your personal information to legal or regulatory authorities as required by law. Or if a violation of our terms of service occurs.

  5. In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you want to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

  7. We take customer, student, or user data security seriously. To protect your personal information, we take precautions and follow industry best practices to ensure that they are not lost, misused, accessed, disclosed, altered or destroyed. If you provide your credit card information, this information is encrypted using "secure socket layer" (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standard security measures. While we do our best to protect your personal information, we cannot guarantee the security of your information transmitted through our services or by email; any transmission is at your own risk. Once we receive your information, we will take appropriate technical and organizational measures to protect your personal information against loss, theft, and unauthorized use, access or modification.

  9. We will keep your personal data for as long as necessary to fulfill the purposes for which we collect it, including for compliance with any legal, contractual, or regulatory obligations, or at the request of competent authorities. If you use our content and services, your account information will be kept as long as you maintain that account. If you request cancellation, your information will be deleted within 90 days of the cancellation of the account. If you are a lead, the information related to your interactions with us will be stored for a period of 5 (five) years. As well, if you request the deletion of your data and/or your account, in this case, we will retain the data for 72 (seventy-two) hours after your deletion request.

  11. With the constant evolution of our business model, we reserve the right to modify or update this privacy policy at any time, so please visit it periodically. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, and we will ask you to review and accept the changes before continuing to use our services.

Cookie Policies

Last updated on: January 11th, 2023

The purpose of this policy is to provide clear and accessible information about the cookies we use on our websites and how they affect the user experience.

  1. What are cookies

    Cookies are essential tools in online navigation. They consist of files that identify interactions between YOU, our website, and our social media or advertisements, and that are transferred to your equipment (computer, tablet, or smartphone) in order to optimize, personalize, and improve your navigation experience on the websites.

  2. How cookies are used by the website MINDCLOUDBOX

    The website MINDCLOUDBOX uses session cookies as well as persistent cookies. Session cookies collect information that does not allow the user to be identified and are automatically deleted when the window of your browser is closed. On the other hand, persistent cookies are stored on your computer or mobile device until they expire and collect information that can identify the individual. In addition, the cookies used on the websites can be "proprietary," that is, services that you use such as advertisements, interactive content, or analytics. Below, we list other different types of cookies that may be used on the website MINDCLOUDBOX.

  3. Essential Cookies

    Essential cookies are necessary for the proper functioning of the websites and the provision of services. Without these cookies, the websites do not work as well as we would like, and we may not be able to provide certain services or resources associated with them.

  • Types of Cookies
    • Session: Session cookies are used to maintain the state of the application;
    • Load Balancing: Load balancing cookies are used to distribute and reduce server load;
    • User Identification: User identification cookies are used to ensure that users only see their own information;
    • Security: Security cookies are used for security controls and checks;
    • Language: Language cookies are used to store the language that the user has selected, and to show the correct options;
    • Location: The approximate location of the user (city, state, country, postal code), as determined by the IP address, is stored to automatically select the country, thus showing which establishments are closest to the user;
    • Mobile: If the user views the site on a mobile device, a cookie is set to indicate that the main site (i.e., that the device supports Flash) or the non-Flash mobile site was selected;
    • Referral Site: The referral site is recorded to better understand the user's preference;
    • Last Visit and Activity: The dates of the last visits and activities and other similar information are recorded so that users can receive updates about "what has changed on the site since their last visit," and to better understand their preferences. Recently Viewed Videos: The dates and titles of recently viewed videos are recorded to better define the user's preferences;
    • Flash Cookies: Flash cookies are used to allow audio and video content to be played;
    • Page History: Page history cookies are used to control the sequence of pages that the user visits. If the user receives an error message when visiting the site, the cookie information is saved in a log file for the error report and resolution;
    • Google Analytics: Google Analytics cookies collect statistical data to improve the presentation and navigation of the site. Google completes the aggregated data with demographic and other information of interest, so that we can better understand our visitors;
    • Advertising: Distribute targeted/behavioral advertising;
    • Market Research: Conduct market research. Campaign/Promotion: Measure the effectiveness of the campaign. Fraud Detection: Detect click fraud.
  • Preference Cookies

    Preference cookies collect information about your choices and preferences, allowing our websites to remember your language, location, device used, or other settings and to personalize your experience according to those preferences.

  • Analytical Cookies

    Analytical cookies collect information about the use of the websites, allowing us to improve their operation.
    Analytical cookies, for example, show which are the most visited pages on the websites, help to register any difficulty that the user may feel in navigation, and inform us if our advertising is effective or not. This allows us to see the global patterns of website use anonymously and aggregated.

  • Advertising Cookies

    Advertising cookies are used for marketing purposes, allowing the targeting of ads that appear to you based on your interests. The goal is to make the advertising content more relevant to you, improve campaign performance reports, and avoid showing ads that you've already seen. Some of the pages you visit on the websites may also collect information through the use of pixel tags, which can be shared with third parties that directly support our promotion and website development activities. For example, usage information from our Websites may be shared with a third party, such as an advertising agency, so that we can better target ads on banners on our websites.

  • Social Media Plugins (Integrations with social networks)

    We use social media buttons and/or plugins on our websites. They allow you to connect with your social network in various ways. For it to work perfectly, social media websites such as, for example, Facebook, will set tracking technologies on our website that can be used to improve your profile on their websites or contribute to the data stored for various purposes outlined in their respective privacy policy.

  • How to Manage Cookies

    Although most internet browsers are initially set to accept cookies automatically, you can change the settings to block these cookies or to alert you when cookies are sent to your device. To find out more, consult the help options of your browser. Below you will find some links to the most well-known browsers:

    • Internet Explorer
    • Firefox
    • Chrome
    • Safari Web and iOS
    • Opera

    Note that if cookies have been disabled or removed, not all features of the websites may function as intended. For example, you may not be able to visit certain areas of our websites or may not receive personalized information when visiting the websites. If you use different devices to view and access the websites (for example, computer, smartphone, tablet etc.), you should configure each browser on each device to meet your cookie preferences.

  • Contact Us

    If you have any questions about our Cookie Policy, please contact us by email at support@mindcloudbox.com.